Helpful Hints for Booking Online

We manage 250 homes and villas on Charleston’s East Islands, so you are sure to find a property that suites your needs. Because your time is valuable, below are a few tips on how to use this website and book your reservation online:

		•	Our units are rated on a scale that ranges from Bronze to Platinum. Find out more about our unit ratings.
		•	With the exception of most of our one bedroom properties, many of our larger size properties rent Saturday to Saturday during the summer and the weeks surrounding Easter. If you search for an arrival day in the summer other than Saturday, without success, try adjusting your dates to include a Saturday arrival or departure.
		•	When using the Property Search (upper left of website) or Advanced Search functions, properties display in order from the highest grade to the lowest grade.
		•	If your search returns too many properties to easily compare, try the Advanced Search. Drop-lists allow you to narrow your search criteria by checking options that are really important to you (e.g. king bed, pool Access, non-smoking, etc.). This feature will give you more refined results and should help you zero in on the best choice.
		•	If your search does not return enough results, go back and limit the number of options you’ve selected.
		•	As you scroll down through the search results, clicking ‘more info’ may deliver you to the bottom of the property’s detail page, so just scroll up to see photos and more details.
		•	To find a specific property, try the All Properties Search. Homes and Villas are listed in alphabetical format. Clicking a property will take you to its Detail Page with photos, full description and Google map.
		•	2-Night Stays have a cleaning fee based on the size of the property. This charge is not quoted in the rental rate but rather is added on after booking. You can cancel your reservation within 72 hours of our notifying you of the cleaning fee amount with no penalty.
		•	It's always a good idea to protect your vacation investment by purchasing Vacation Rental Insurance when you book your trip.
		•	Our website is a work in progress and we are continually looking for ways to how we can make it better. If you have a suggestion on how we can improve the online booking experience, please let us know. Email: info@theeastislands.com or call Toll-free: 1-800-877-0837
		•	If you are unable to find what you’re looking for, please don’t hesitate to call our Reservations line at 1-800-870-4078. Our staff of trained Reservation Agents will be more than happy to assist you in putting together a great beach vacation!
Unit Ratings (back to top)
Platinum: Exceptional accommodations, marked by unique design, that offer superior, quality furnishings, luxury features, designer appointments, and top of the line kitchens, baths and amenities. All Platinum rated accommodations are required to have (LCD TVs, TV in Master bedroom, wireless internet, hairdryers, premium channels, gas grill (where permitted)). Gold: Upscale, well appointed accommodations, with a designer touch & special features. Silver: Inviting, pleasing accommodations, tastefully decorated featuring quality furnishings. Bronze: Basic, fully equipped accommodations that provide many of the comforts and conveniences of home.